Our Services

Refund Policy

Effective Date: [04-05-2025

At Makkal E Sevai, we are committed to providing high-quality digital services to all our customers. We understand that there may be instances where you are not satisfied with our services, and we aim to resolve such issues quickly and fairly.

1. Eligibility for Refunds

Refunds are available under the following conditions:

• A service was not delivered within the promised time frame, and no satisfactory resolution was provided.

• There was an error in the document or service that could not be corrected even after revision.

• You were charged multiple times for the same service.

• A technical issue on our end prevented you from receiving the service.

2. Non-Refundable Services

We do not offer refunds in the following cases:

• If the service was completed and delivered as per the order.

• If incorrect or incomplete information was provided by the customer.

• For any government fee or third-party charges paid as part of the service.

• For change of mind after the service has been initiated.

3. Requesting a Refund

To request a refund, please contact us within 7 days of receiving the service at:

📧 Email: tnmakkalesevai@gmail.com
📞 Phone/WhatsApp:+91-9150003008
📅 Working Hours: 10am - 6 pm working days

Please include the following information in your request:

• Order ID or Reference Number

• Service Name

• Reason for Refund

• Any relevant supporting documents or screenshots

4. Processing Your Refund

Once your request is received and approved:

• Refunds will be processed within 5–7 business days.

• The amount will be credited to your original mode of payment.

• You will be notified via email or SMS once the refund has been processed.

5. Contact Us

If you have any questions about our refund policy, feel free to reach out to us:

🌐 Website: www.makkalesevai.com
📧 Email: tnmakkalesevai@gmail.com
📞 Phone/WhatsApp: +91-9150003008